Shipping policy

Shipping Policy

At SmartKart, we aim to deliver your orders as quickly and safely as possible. Please read our shipping policy below to understand how we process and ship your orders.

Order Processing Time

All orders are processed within 1–2 business days after the order is placed.

Orders are not processed or shipped on Sundays or public holidays.


Shipping Time

After processing, orders are usually delivered within 5–8 business days, depending on the delivery location.

Delivery times may vary slightly due to factors such as:

  • Remote locations

  • Weather conditions

  • Courier partner delays


Shipping Charges

We offer Free Shipping on all orders across India.


Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS so you can track the status of your shipment.


Delays

While we strive to deliver your order within the estimated timeframe, delivery delays may occur due to unforeseen circumstances or courier partner issues.

In such cases, we request customers to remain patient while we work to resolve the issue.


Incorrect Address

Please ensure that the shipping address and contact details are correct when placing an order.

SmartKart will not be responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


Contact Us

If you have any questions regarding shipping, please contact us at:

Email: smartkart.customercare@gmail.com